Shipping

 

We ship all over the world! If your country is not recognized at the time of payment, please contact us by email at info@tendetessutigenova.it.

We will personally take care of packaging your purchases in the best possible way in order to avoid damage during shipping , so from the moment of your order it may take 2 to 5 days before it will be shipped.

We ship by FedEx express courier, once the courier has taken charge of your item we will provide you with the tracking number.

 Shipments to most countries take 2 to 5 days to arrive.

Return policy

 


In case of online purchase, within 14 days of purchase, you can exercise the right of withdrawal in order to obtain a refund of the amount paid or a product replacement. To exercise the right of withdrawal, it is necessary to send an email informing that you wish to return or replace the purchased product. In this case, the product must be returned in the exact same condition in which it was purchased. The product can be returned to our workshop in Piazza del Monastero 10r, Genoa, IT or by courier whose costs are charged to the customer.

 

For more information and questions you can contact us by email info@tendeteasutigenova.it or by phone at +39 0106457456